We want all our customers to have a fun, exhilarating and memorable experience out on the water.
Please let us know in advance if you have any specific requirements or concerns so that we plan for and accommodate them as best we can.
HOW TO REACH US.
In order to visit Exewake and participate in our activities you must pre book online or by telephoning our office. As part your booking you will be picked up at Exmouth Marina and transported by speed boat to our floating barge next to the designated ski area on the River Exe Estuary.
OWN BOAT ARRIVALS.
For all watersports bookings and private hire evenings, we will transport you to the barge using Exewake boats, collecting you from and returning you to Exmouth Marina. We do allow boats and paddle boarders to pull up along side the barge to collect hot drinks and snacks as a ‘drive thru’ experience, however, you can not disembark onto the barge unless you have made a prior arrangement.
SPECTATORS.
Two spectators can join a participant on a session free of charge so long as the total number does not exceed 10. If you would like to bring more than two there is a £10 charge per person.
Parking.
The nearest car park is Exmouth Marina car park located just behind the latest marina development ‘The Point'. The post code to reach it is EX8 1DU. There is also paid parking along Exmouth Seafront. Alternatively there is free on street parking in several neighbouring streets although please note that in summertime it can be very busy and difficult to find a space.
INFLATABLES.
Unfortunately for 2021 we are unable to run our inflatable rides (sofa / banana boat / ringo) so these can no longer be booked online. This is due to a change within the insurance industry for these types of activities and will not just effect Exewake but the entire watersports industry. Thankfully we have other options for families and those looking for an introduction to towable sports (have you seen our new Chipper board?!).
Meeting point.
Please arrive five minutes before your booking slot at Exmouth Marina (post code EX8 1DU). You will be met at the Exewake sign by one of our team members and issued with a life jacket before being taken aboard one of our ribs and transported to the Exewake barge.
Equipment.
We provide all customers with life jackets which must be worn for the duration of the booking. Wakeboards and waterskis are also provided free of charge but if you have your own please feel free to bring it along. Following the COVID-19 outbreak, wetsuits must be pre booked for a small fee of £2 per person. You should bring with you swim kit, a towel, sun cream or a waterproof coat if it’s raining.
VALUABLES.
Your valuables will remain your responsibility throughout your session so we recommend that you leave them safely on dry land. You can of course bring cameras and mobile phones to take photos but waterproof cases are recommended.
BARGE & FACILITIES.
The Exewake barge is located in the middle of the River Exe Estuary. Unfortunately due to the COVID-19 pandemic, the on board changing facilities and coffee bar remain closed although we hope to re open them from 21st June 2021 onwards. There is a toilet on board but we recommend you use one before attending your session.
PAYMENT.
Bookings must be paid for in advance. We accept credit or debit card payments online or over the telephone. Alternatively you can arrange a bank transfer. We also now take card payments and cash payments at the barge for merchandise and food and drink.
What happens if bad weather is forecast?
If it's raining we'll still be out there. What's a bit of water when you'll be getting wet anyway! However if high winds are forecast we may be forced to cancel your booking. Our Head Coach will make the final decision on this based on predicted weather forecasts. We will give you as much notice as possible and of course refund any money already paid.
Is Exewake Ltd insured?
Exewake Ltd has appropriate insurance in place including Public liability insurance of up to £5,000,000.
Are Exewake staff qualified?
All our staff are fully qualified and have passed the relevant courses in order to competently carry out their jobs. We are audited by British Water Ski and Wakeboard organisation and only gain accreditation after demonstrating this.
dO YOU PROVIDE LIFE jackets?
Yes. Everyone who comes aboard an Exewake Rib boat or the Exewake barge will be given a life jacket and asked to wear it at all times.
DO I NEED TO BE ABLE TO SWIM?
We can accommodate non swimmers however it's important that everyone who comes along is comfortable with the idea of being in the water with a life jacket on. If you are a non swimmer and decide to come please let our team know at the time of booking and make yourself known on the day itself.
What should i bring on the day?
You will need to bring swimming kit and a towel. If you have your own wetsuit and wakeboard / waterskis feel free to bring them too. When the weather is hot and sunny we also recommend bringing a hat and suntan lotion.
Is it safe to bring valuables?
What ever you bring to the barge is your own responsibility. Many people want to bring along mobile phones and cameras in order to take photographs and this is fine as long as you remember to hold on to them tightly.
the team.
Exewake is owned and run by the Edge family who are keen watersports enthusiasts and experts in several of the activities we offer. During the summer we take on part time seasonal staff to help run sessions out on the water. If you would like to be part of the team, please email us at info@exewake.co.uk and we’ll be in touch should we have any openings.
